CTG Global Team - Key Personnel

Advisory Board

Chairman– The Lord Westbury MBE

Educated at Harrow School and Sandhurst Royal Military Academy, Richard Westbury was commissioned into the Scots Guards in 1970 and subsequently joined the SAS in 1975.  He served four operational tours, was decorated for bravery in 1978 and appointed MBE in 1979.  During his time in the SAS he worked on every continent, being intimately involved in many international incidents during the 1980s.

From 1988 to 1991 he served as Deputy Chief Executive of The Leadership Trust, an executive training centre providing leadership and management training for over 2,500 chief executive officers and other key executives each year.  In 1991, Westbury was invited to join Defence Systems Ltd., a company providing security services mainly in Africa.  He became a director and Deputy Chief Executive in 1993 and Chief Executive Officer in 1995.  During this time, the client base was increased from 8 to over 200 multinational companies and supra-national agencies.  In 1996, Westbury and the Chairman of Defence Systems led a successful management buyout from Hambro Group Investments with the support of NatWest Ventures and DLJ Phoenix and merged with a U.S. public company.

He left Defence Systems in 1998 and in 1999 formed the HART Group.  The HART Group, of which Richard Westbury is Chairman, initially solely provided specialized security services on a global basis however through many acquisitions and new initiatives now comprises of Hart International, a globally recognized and renowned Security provider; CTG Global, a Human Resources and Programme Management Company working globally for the UN and other aid and development Agencies; Longport, a company specializing in aviation security in South America; Erinys, a security company similar to HART operating in Iraq and Africa; and Symbion Power, an engineering, procurement and construction company, which Richard co-founded, that specialises in complex electrical infrastructure power projects and owns 3 Power Plants in Tanzania, 2 in Nigeria and one in Mexico.

Richard’s empire employs over 8,000 staff globally, has offices and operations in over 43 countries worldwide and has been a prime contractor of USAID, DFID, MCC and the United Nations on many occasions.  An active Chairman who has carefully selected his global management teams with the relevant Subject Matter Expertise to provide an encompassing range of Land, Maritime and Aviation Security products, Power, Human Resources and Project Management Services. 

Richard Westbury is a Vice President of the Soldiers, Sailors, Airmen and Families Association (SSAFA) and an Officer in the Order of St John.

 

Chief Executive Officer – Alice Laugher

Alice Laugher is a visionary who developed CTG from a company with regional capability to an organization with international business and renowned clients worldwide. Her 16 years of International HR management experience partnered with her strong leadership skills are critical factors in her effective business and client management.

In 2007, Alice took over CTG’s existing contracts and operations in Afghanistan and decided to expand its client base to include UNDP, UNOPS, WFP, UNODC and UNHABITAT. In 2010, one of the biggest contracts for CTG commenced when through her direction CTG entered into a 5-year Long Term Agreement with UNOPS to provide consultancy and manpower services globally.

As the CEO, Alice provides oversight management of the entire business, strategic and financial direction, as well as being involved in business development activities to ensure client retention and aligning new businesses opportunities to fit with CTG’s business strategy and vision.

Alice possess a wealth of experience in providing HR management systems, supporting to both the Public and Private sectors.  Specifically her commercial experience is in finance, entertainment and security industries, coupled with experience in providing the same support to a number of United Nations and Humanitarian Aid Organizations worldwide.

Alice’s vision is for CTG is to be a world leader in the provision of HR management services globally. She believes that this can be achieved by providing efficient and effective turnkey HR management solutions based on the complete understanding of the aims, objectives, needs and systems of all our clients worldwide.

 

Chief Operating Officer – Mark Grewcoe

Now based in Dubai, Mark joined the CTG’s senior management team in 2009 to strengthen our ability in providing unique turnkey solutions to our current and future clients working in the most difficult environments, globally.  Mark oversees CTG’s business and operations globally.  Mark brought a fundamental awareness of the UN and humanitarian aid agency requirements to CTG through more than 17 years experience working within post conflict, post disaster and developing regions. He has a track record of successfully implementing multiple programmes simultaneously, incorporating the employment of many hundreds of support staff and management personnel at any one time.  With an accomplished management record within the aid and development industry, he also offers clear insight of the UN systems, Donor relations and overall relief and development best practices.  Mark, a former CTG client whilst working for the International Organization for Migration (a UN recognised agency), tied with his extensive knowledge of programming and the implementation thereof, has a fundamental understanding of how CTG can efficiently and effectively support our clients and how to best design the CTG HRMS support as required by them. 

In addition, as a former business owner Mark has the professional background from both Non-profit and For-profit careers to enable a clear understanding of practical requirements. He compliments his professional experience with an array of formal studies including business management, construction, security and International development.

 

Penny Beels

Penny Beels is a highly experienced professional in the International Security and Post-Conflict Stabilisation fields. She has worked for the UK Government and in the Private Security and Risk Management sector.  Penny has taken an active role in Democracy Building with International Institutions including the United Nations. 

Her career began in 1973 in the UK Security Service.  She has served operationally in Northern Ireland (from 1976-77) and throughout the Balkans and has experience in operations, logistics, training, human resources, communications, contingency planning and emergency evacuation procedures, protocol and conference management.  Since Penny has worked on a plethora of extensive missions for the Foreign and Commonwealth Office, Cabinet of the High Representative of Bosnia and Herzegovina, the European Commission, the European Council and NATO. 

As well as being a member of CTG’s Board of Directors, Penny is a partner of a small NGO, Post Conflict People, which works towards improving practical performance of Governments, International Agencies, Companies and individuals working in post-conflict areas. She also works in a private capacity providing advisory services in emerging markets and for special projects.

For the last 8 years, Penny has held the role of the Deputy Director General of the British Association of Private Security Companies (BAPSC). 

The Management Team

Commercial & Operations Management – Alexander Bethell

Alexander is responsible for business development, client relationship management and new project mobilisation globally. Alexander maintains comprehensive oversight and management of these core functions ensuring CTG meets our ever evolving requirements to provide quality services to our clients by ensuring that all global programme staff are trained, skilled and operated in compliance with all company policies and procedures which have been established. Since joining CTG in mid-2010 following graduating from the University of Leeds, Alexander has been fundamental in supporting the initial operational phases emerging from CTG’s appointment of international and local consultants into new territories, and will support the on-going personnel management, remotely, until such time as CTG requires a permanent international presence.  In particular, Alexander currently manages CTG’s on-going programmes across a number of African countries, so has a unique understanding of the programme implementation issues in these diverse and challenging environments.  Alexander supports the Recruitment team with sourcing new potential consultants from around the globe and ensures that their quality is to the highest possible standard.  Throughout his tenure Alexander has and continues to spend much of his time based in the field in order to ensure the efficient management of our programmes in a number of countries where CTG has considerable operations; to date this has included Afghanistan, Iraq, Somalia, Libya and Kenya.

Afghanistan Country Manager– Bruce Lyman

After being contracted to assist in business development in 2013 Bruce joined the company Country Manager- in February 2014. Bruce has worked in government, the private sector and the not-for profit sector. He has strong experience working with green-field sites and building solutions from the ground up which gives him a strong focus on ‘starting at the end’. He has strong and diverse experience working in foreign cultures, establishing new relationships and building projects from nothing. He is equally comfortable working in solitary appointments as he is working in large teams.


His business experience has imbued him with an understanding of, and appreciation for the careful oversight of numerous and wide ranging processes that contribute to a successful enterprise or project. Above all he understands the critical need to establish honest and frank relationships with all those who touch the business. Commercial experience includes working in the banking sector in Europe, building and taking a small enterprise onto the ASX, redesigning and remodeling thirty year business models, and working to deliver against TQM (government) and ISO standards, be those 9000, 27001, or 26000. He has worked in places as diverse as Pakistan, Yemen, China, Saudi Arabia and New Jersey.


He has strong leadership skills and has successfully built repaired and led teams through difficult and challenging circumstances. He has reported directly to Federal Government ministers, to shareholders (public accountability and scrutiny) and to donors, all of whom have demanded and received transparent and ethical delivery of plans and solutions.

 

Chief Accountant - Shanti D'Souza

Shanti is a qualified CMA, a member of the Certified Management Accountants Association of Alberta Canada and holds a Bachelor’s Degree with majors in Financial Accounting & Audit. She joined CTG in early 2013 and has around 15 years’ International experience in diverse Industries and diverse roles ranging from Commercial to Finance and handling teams remotely. She has also worked on different systems like SAP, Oracle, People soft, GP Dynamics, Navision and custom made for industry specific needs.

Shanti is responsible for the structure of the consolidated Financials, Internal Controls, CTG’s Global payroll and Global Payment Management and day to day Operations at HQ. With her acquired knowledge and experience she is in continuous efforts of Process Improvement. She has been instrumental in bringing about processes between Operations and Finance, transparency & compliance to accounting standards in Financial Reporting.

With Shanti’s able driving force and remotely managing, she is continuously bringing CTG’s Global Operations and Finance Teams together to work in a team oriented atmosphere to deliver nothing but the best to CTG’s internal and external stakeholders. Shanti comes from a multicultural background, believes in a work-life balance and loves working on challenging projects.

Africa Regional Finance and Administration Manager – Shahid Anwar

Shahid joined CTG in March 2010 as our Finance & Administration Manager; he comes with many years of proven experience of working for both the UN and international Humanitarian Aid Agencies in many countries worldwide and has 10 years experience within the operationally challenging environment of Afghanistan in Management, particularly related to Finance and Administration.  Shahid recently assumed the Country Manager role in Afghanistan due to his expansive experience both with CTG and of operations around the country and the fundamental financial requirements of running business operations particularly those relating to this operationally demanding and high risk country.  Shahid manages the complete day to day requirements of the business in Afghanistan overseeing all elements of the business from client management, HR & personnel management, operations, programme, business administration not to mention the complete financial compliance for our Afghanistan entity, ensuring all accounting procedures are accurate and timely management accounts.  Shahid is also responsible for ensuring CTG’s operation center’s complete business management and implementation of the companies, HR, financial, administrative, logistical structures, frameworks and policies.

Financial Analyst - Ervin Massey

Ervin is a Finance specialist with over 16 years of experience in logistics and Financial Management within regional-related companies including Supreme and Ecolog. Ervin brings with him more than 19 years of financial, general management and controller experience within multi-regional and multiple business stream control environments. Ervin has been supporting UNOPS since March 2013.

Ervin is responsible for a reliable and efficient cash flow projection process and reporting mechanism to ensure CTG is able to meet and exceed the clients’ operational needs. Ervin will ensure that the accounts processes being implemented for this contract meet the industry standards and follow best practice.

Portfolio Manager Global - Arthur Levin

Arthur is responsible for the complete personnel management systems and administration of CTG’s clients in the Middle East, as well as providing support to clients in Africa and other continents. Arthur joined CTG in 2012 and brought with him extensive experience in client management, program management, HR solutions and recruitment in industries such as peace-keeping, international development, and security. For over the last 10 years Arthur has successfully managed clients and consultants in the Middle East, Central Asia, Africa, Europe and North America for the World Bank, International Finance Corporation, USAID, and various other agencies and organizations. Arthur holds a Bachelor’s Degree in International Relations and has also completed Graduate level coursework in Conflict Resolution and Analysis.

Recruitment Manager – Lisa Flanagan

Lisa has over 10 years of international experience in recruitment and HR management. She has extensive experience in recruiting for a broad spectrum of positions for government, non-government organizations, commercial, retail, hospitality and security sectors, remote and emerging markets. Lisa has managed a number of recruitment drives across different continents and regions simultaneously. These recruitment drives have been managed remotely and involve not only search and selection but also testing and interviewing candidates. Lisa continuously improves on her Recruitment Training and Assessment Certification.

As a Recruitment Manager, Lisa has come up with a versatile and efficient recruitment process to ensure that all our clients will be provided with highly skilled and well-experienced staff in their operations. She is responsible for the sourcing, screening and processing of CTG’s consultants all over the world, and is used to working within our clients’ budgets and sometimes extremely tight timelines.

Africa Programmes – Jared Onyango

Jared is responsible for the complete personnel management systems and administration of CTG’s clients in across Africa. With extensive experience in assisting programmes and data collection across South Sudan, North Korea, Kenya and Somalia, Jared contributes considerably to CTG’s programme management in Kenya, Somalia, Libya, Liberia, Democratic Republic of Congo, Benin and Ethiopia. Based in our Kenya Regional HQ with frequent visits to our Africa sub-offices, Jared provides the day to day management of our personnel including complete administrative assistance in the form of processing payroll, insurance, contract management, operations and life support. Jared has a unique understanding of the programme implementation issues, including working within a clan governed environment and has provided CTG with considerably introductions to local authorities. Jared also provides a vital role in recruiting local national staff allowing CTG to ensure that our Clients are provided with vetted and qualified personnel they would be content utilizing as representative of their organization.

Africa Portfolio Officer - Benjamin Platt

Benjamin joined CTG in 2013 and has over 10 years of military, humanitarian, development and NGO experience. Additionally, Benjamin has extensive experience within the Africa region and is always one of the first representatives of CTG in new African markets. As the Chief Security Officer, Benjamin manages CTG's security operations. Benjamin is responsible for ensuring all CTG permanent and consultant staff adhere to all agency security SOP's, policies and procedures. In his capacity of Chief Security Officer, Benjamin cultivates and maintains an extensive network of security contacts within the UN, diplomatic community, NGO, private sector, host-nation and regional governments. Benjamin is the first point of contact and first responder for any security related incident within the Africa Regional Office area of operations. In addition to his security duties, Benjamin serves as an additional Portfolio Officer based in Nairobi providing support to all CTG's regional clients. Working in support of the Portfolio Department, Benjamin's responsibilities include payroll processing, travel, logistics, operations, administration and company representation at coordination meetings, conferences, workshops and official events.

 

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